Terms and Conditions

1. Confirmation

1.1 The contract is considered valid as soon as it has been signed by the customer and has arrived at Hotel Thorenberg.

1.2 After the option date has expired, the reservation expires if the contract signed by the customer has not arrived at Hotel Thorenberg.

2. Changes

2.1 Confirmed reservations concerning the restaurant can be changed free of charge up to 24 hours before the event. Later changes will be charged.

3. Cancellation Deadlines

3.1 Please communicate cancellations in a timely manner.

3.2 The following cancellation deadlines apply for seminars and banquets:
Up to 30 days before the event: Free of charge
Up to 07 days before the event: 50% of the agreed services
Up to 72 hours before the event: 60% of the agreed services
Up to 24 hours before the event: 80% of the agreed services
On the event day: 100% of the agreed services

3.3 Room reservations of 10 or more rooms:
Free cancellation: up to 30 days before arrival
50% of the invoice amount: up to 15 days before arrival
75% of the invoice amount: up to 7 days before arrival
100% of the invoice amount from 6 days before arrival

3.4 Reservations of less than 10 rooms can be canceled free of charge up to 48 hours before arrival. In case of cancellation on the day of arrival or no-show, 1 night's accommodation will be charged.
In case of an earlier departure, the remaining amount of the total invoice is due.

4. Premises

4.1 Hotel Thorenberg provides a suitable room.

4.2 Hotel Thorenberg provides technical equipment in perfect condition and functional.

4.3 The organizer is obliged to return the equipment and the room in the condition in which he found it.

4.4 Hotel Thorenberg cannot be held liable for technical equipment malfunctions.

4.5 Hotel Thorenberg assumes no liability for materials brought by the organizer. The organizer is obliged to take the material away on the same day after the seminar.

4.6 If the organizer needs help from hotel staff when setting up and dismantling decoration material, these working hours will be charged.

5. Corkage

5.1 For wines and other beverages brought by the organizer, Hotel Thorenberg charges a corkage fee.

5.2 Per bottle of wine CHF 30.00 and other beverages CHF 5.00 - 10.00 will be charged.

5.3 The charge for external food will be determined upon request.

6. Payment Terms

6.1 All invoices are to be paid within 10 days.

7. Times

7.1 The following times apply when rented for a full day:
08.00 - 18.00 and 12.00 – 24.00

7.2 The following times apply when rented for half a day:
08.00 - 15.00 and 16.00 – 24.00

7.3 Upon request, the halls for day seminars can be set up the evening before from 22.00.

8. Additional Services

9. Night Work

9.1 For working hours between 24.00-08.00, CHF 30.00 per employee and hour will be charged.